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Ecobank USSD code *326# and how to block your account

The Ecobank USSD code is *326#. If your card or phone is stolen, Ecobank Nigeria tells customers to dial *326# and block the account immediately, or call customer service. The same code covers everyday banking without data, and it uses your 6-digit Ecobank Mobile PIN if you already use the app.

*326#Dial

Verified 12 Oct 2026Official source

All Ecobank codes

  • Action
    Block account
    Code
    *326#
    Notes
    Block your account from the menu. Ecobank Nigeria directs customers to *326# to block an account.

How to block your Ecobank account or card

Ecobank Nigeria's own advice for scams and stolen cards is to dial *326# or call customer service at once. We haven't found an official Ecobank page confirming a separate card-block shortcut. The *326*911# code on other sites isn't confirmed by Ecobank, so go through the *326# menu.

Ecobank Online, its internet banking service, also lets you block and unblock any debit card linked to your account, which is useful if you're at a computer.

Which PIN *326# uses

Ecobank's USSD reuses the 6-digit PIN from the Ecobank Mobile app. Customers who don't use the app can self-register with their debit card through *326#. If you forget the PIN, reset it in the app.

Cardless withdrawal with Xpress Cash

In the *326# menu, option 3 is Xpress Cash. It generates a token you, or someone you send it to, can use to withdraw at an ATM or Xpress Point without a card.

Ecobank sort code

Sort codes are per branch. We haven't verified Ecobank Nigeria's branch sort codes from an official source yet, so we don't list them.

Frequently asked questions

How do I block my Ecobank ATM card?
Dial *326# and follow the menu, or call Ecobank customer service. You can also block cards on Ecobank Online.
How do I block my Ecobank ATM card with a USSD code?
Ecobank Nigeria directs customers to *326#. We haven't confirmed a separate card-block shortcut from Ecobank.
What is the Ecobank sort code?
Each branch has its own. We haven't verified Ecobank's branch codes yet; ask your branch.
What PIN does Ecobank *326# use?
The same 6-digit PIN as the Ecobank Mobile app.
Can I withdraw cash without a card on Ecobank?
Yes. Choose Xpress Cash (option 3) on *326# to generate a withdrawal token.